Effective Date: 10 December 2025
Last Updated: 10 December 2025
Connect EC (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy of users (“you”, “your”, or “Data Principal”) who access or use the Connect EC mobile application, website, and related services (collectively, the “Platform”). This Privacy Policy explains how we collect, use, store, disclose, and protect personal data in accordance with the Digital Personal Data Protection Act, 2023 (India) and other applicable global data protection laws. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must discontinue use of the Platform.
Connect EC is a gamified ethical hiring platform designed to connect Employers, Recruiters, and Candidates through technology-driven hiring workflows. To operate efficiently and improve service quality, Connect EC processes personal data in accordance with global privacy principles, the Digital Personal Data Protection Act, 2023, and other applicable regional regulations. This unified Privacy Policy applies to all users worldwide.
We collect personal information that you voluntarily provide when registering or using the Platform, including your name, phone number, email address, resume details, education, work experience, skills, profile photographs, uploaded documents, employer or recruiter identification details, job preferences, application history, and identity verification information where required. This information enables us to provide hiring and recruitment services effectively.
To enhance platform performance and hiring outcomes, we collect behavioural and activity-related data such as interview scheduling activity, feedback exchanged between users, engagement levels, gamification progress, clickstream data, navigation patterns, time spent on the Platform, and hiring funnel progression. This information helps us generate insights, predictive indicators, and service improvements.
We automatically collect certain technical and device-related information, including device model, operating system version, unique device identifiers, IP address, approximate location, browser information (for website users), crash reports, diagnostics data, system logs, and network performance metrics. This data is used to maintain platform security, stability, and performance.
Subject to your explicit consent, the Platform may request optional permissions such as access to your camera for profile images, storage for uploading resumes or documents, microphone for voice-based features, location for relevant job suggestions and fraud prevention, contacts for referrals, and social accounts for login or profile import. Denial of optional permissions may restrict certain features but will not prevent basic access to the Platform.
We use personal data strictly for legitimate and lawful purposes, including matching candidates with suitable job opportunities, enabling employers and recruiters to identify relevant talent, improving interview scheduling efficiency, providing hiring insights and predictive indicators, enabling in-app communication and notifications, personalizing user experience, improving platform performance, preventing fraud and misuse, securing the Platform, and complying with legal obligations. We do not sell personal data to advertisers or unrelated third parties.
Personal data is processed based on lawful grounds, including your freely given consent, purpose-based processing necessary for providing Platform services, and compliance with applicable legal obligations. You may withdraw your consent at any time through app settings or by contacting us via email. Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal.
Personal data may be shared with Employers and Recruiters when a Candidate applies for a role, expresses interest, or participates in hiring workflows. Shared data may include profile information, job-related activity, and hiring journey status. We may also share data with trusted third-party service providers such as analytics services, hosting providers, communication APIs, authentication providers, and security partners, who act as Data Processors and are contractually obligated to process data only in accordance with our instructions and applicable laws.
We may disclose personal data where required by law, regulation, court order, or government authority, or as part of compliance investigations. In the event of a merger, acquisition, restructuring, or asset transfer, personal data may be transferred as part of the transaction, subject to appropriate safeguards.
The Platform is not intended for individuals below eighteen (18) years of age. We do not knowingly collect personal data from minors. If a minor account is identified, it will be deleted promptly.
We implement industry-standard technical and organisational security measures, including encryption of data in transit and at rest, secure servers, access controls, monitoring, and regular audits. While we take reasonable steps to protect personal data, no system is completely secure, and users acknowledge the inherent risks of online platforms.
Personal data is retained only for as long as necessary to provide services, comply with legal obligations, detect fraud, resolve disputes, and enforce agreements. Upon receipt of a valid deletion request, personal data will be deleted or anonymised, except where retention is required by law or regulatory obligations.
Depending on applicable laws, you have the right to access, correct, delete your personal data, withdraw consent, opt out of marketing communications, request details of data processing activities, and nominate another individual to act on your behalf in accordance with the Digital Personal Data Protection Act, 2023. Requests may be submitted to hello@connectec.app, subject to identity verification.
Your personal data may be stored or processed outside your country of residence. In such cases, we ensure appropriate safeguards, lawful transfer mechanisms, and compliance with cross-border data transfer requirements under the DPDP Act and other applicable regulations.
In the event of a personal data breach that poses a risk to users, Connect EC will notify affected individuals and relevant regulatory authorities, including India’s Data Protection Board where applicable, in accordance with legal requirements.
We may update this Privacy Policy periodically to reflect feature enhancements, security updates, or legal developments. Material changes will be communicated through in-app notifications or email. Continued use of the Platform after such updates constitutes acceptance of the revised Privacy Policy.
For questions, concerns, or requests regarding this Privacy Policy, you may contact us at hello@connectec.app or visit https://connectec.app.
In accordance with the Digital Personal Data Protection Act, 2023, the designated Grievance Officer for Connect EC is Saravanan P (email: saravananp@primethic.com), who will respond to grievances within seven (7) working days.